Client Testimonials

Our best marketing strategy has always been our emphasis on complete customer satisfaction. We know that excellent customer service, before
and after a sale, is the best way to promote word-of-mouth advertising
and expand business.

Peter Drucker, an influential management consultant, writer and professor, was quoted as saying: "Quality in a service or product is not only what you put into it. It is what the client or customer gets out of it."

Compliments and Kind Words

Above and Beyond Flooring has a competitive advantage. Our customers! We are deeply appreciative of their praise and referrals.

"We first met Mark Emsbach about four years ago. He was the contract installer for a hardwood flooring store where we purchased flooring for our living room and dining room areas. We were so impressed with Mark and his work that we hired him to install hardwood on a flight of stairs going to the garage level. Then in 2010 we contacted Mark again to install hardwood on the flight of stairs going up to the bedroom level. We did purchase the necessary hardwood through Mark and feel we received an excellent product at a very reasonable price.

Mark is an excellent craftsman. The job was done extremely well. He is very professional and meets his promised schedules. We feel the cost of materials and labor was very fair, especially for the incredible job he does. Any construction 'mess' is cleaned up before he leaves, even if he is returning the next day. We would recommend Above and Beyond Flooring to friends and family."

-Nancy, Lakewood


 

-Madison, age 12, Broomfield

 

"Mark removed old carpet and installed oak flooring in two rooms in our house. He also refinished the oak flooring in two other rooms.

We love the quality of his work. We were concerned that there would be dust throughout our home, but he was very neat and clean. We had no clean up to do afterwards. Mark also moved our furniture and then replaced it after the floor was finished. Mark had some interesting ideas for patterns or features to set off specific areas. Overall it was a very pleasant experience and we are extremely satisfied with his work."

-Ron, Denver


 

"I had water damage in my home. After interviewing 7-8 contractors, I hired Mark and his son to replace all of the floors in my home (nearly 2000 sq. feet of wood) including the stairs. Mark had the best price for installation and I immediately felt very comfortable with him. I also had him do some extra work for me... refinish the woodwork on my staircase, replace all of my baseboards, etc.

Mark did an outstanding job. He was very accommodating to our family, very patient with our puppies, and did so much more than we asked. The pride he takes in his work definitely shows. I completely trusted him in our home and gave him the code to our garage so that he could come and go while we were out.

The quality of the workmanship in our home was excellent. I highly recommend him without any reservations whatsoever."

-Gayle, Highlands Ranch


 

Patching, Repairing, Weaving, Sanding and Refinishing -Over 1,000 Sq. Feet of Mixed Oak Flooring

"Mark was recommended by a contractor friend who had seen his work on another job. I got him to give me an estimate several months before I was ready to do the work. I was impressed by his attitude and knowledge. I referred several friends to him before I had him do my floors, and all were very happy with his work. The work on my house involved repairing and refinishing an oak floor in a mid-century ranch house. The house had been remodeled and reconfigured in several phases. The floor was continuous from one room to the next. Mark spent nearly a week removing small sections of floor and weaving in longer boards. He used both new and reclaimed material, and the finished result was a seamless transition form the patches to the rest of the floor. After the repair, the entire floor was sanded and stained a warm walnut brown. I sold the house a few months after the work done, and even in a weak market, the house sold for much more than anything in the neighborhood. I believe the quality and appearance of the floors added a lot to the appeal of the house. Mark was a pleasure to work with. He is very clean and thoughtful about the impact of his work on the client. He may not be the lowest price, but he is a classic example of getting what you pay for."
-Ken, Denver

This client is a talented Industrial Designer who turned his 1959 home into contemporary art.

 

"Mark at Above & Beyond Flooring installed Bellawood Brazilian Cherry hardwood in our living and dining rooms approximately 2 years ago (2009 I think). He did a wonderful job and we receive countless comments on how beautiful the floor looks. He was so careful moving furniture (including an old upright grand piano, large china cabinet, large dining room table, etc), cleaned up thoroughly and did the job in a record amount of time. If I decide to do the rest of the house in wood flooring, Mark will be my installer. I would not hesitate to recommend him.

Great experience - would not have any other installer do my floors."

-Sandra, Englewood


 

"I had hard wood put in the living room and master bedroom. A year later I put the same hard wood in the office and second bedroom.

Mark did a great job. I recommended him to a neighbor and they used him. He was great to work with and gave me ideas that I had not thought of. I used him twice to put in floors in my bedroom and living room/dining room. Then he came back about a year later to do my office and second bedroom. If I had more floors that needed hard wood I would use him again."

-Patricia, Littleton

Hickory does not easily scratch or dent. Great flooring choice if you have children or pets!

 



"Mark did an excellent job and I would have him over all the time if I could get my whole house done, bottom line you cannot go wrong with above and beyond flooring, I love my bamboo flooring, I hope soon I can have him finish my house. Mark did a great job and the floor was great bottom line you can not go wrong by hiring Mark for your flooring install needs, and after you can call him for questions and he will work with you on getting the project paid for, I WILL ALWAYS USE MARK." -Paul, Aurora


 

Free In-home Estimate

To schedule a visit, please go to our 'Contact Us' page or give us a call.

 



"Great install on our cork floors, great pricing, responsive to any and all questions - overall a great experience."
-Hilary S., Golden


 

"I could not have been more thrilled with the results that ABOVE AND BEYOND FLOORING was able to achieve on my nearly 100 year old home. I was lucky to have incredible quarter-sawn oak flooring that had been hiding under decades of wall-to-wall carpeting. Mark and his son, John, were so respectful of my home--its age and provenance--and gave my refinishing job their full attention and utmost care. I had a very old stair railing that they didn't just buff around and between its spindles but actually dismantled and then reassembled the entire railing because they wanted to do not just an acceptable job but an extraordinary one. They were always on time over the duration of the job (8 days), careful to not create any extra dust or mess by taping off the areas they were working on and spent extra time making sure the stains I requested were perfect. I would recommend them without any reservations to anyone seeking more than a cursory, 'slam bam, thank you, ma'm' kind of job. They are truly pros!
-Marcia, Denver